About Me

I am a seasoned leader in the area of Software Development Lifecycle and Technology Management, with 20+ years of IT experience across Retail, Banking, Digital TV, Security Systems, Mobile and Games, and — most recently — laboratory and analytical instrumentation. I have worked for companies such as Samsung, Euronet Worldwide and Carrefour, and today I lead technology development at FOSS. These organizations differed not only by industry but also in the way IT and engineering were run — and each taught me something different about building software that lasts.


Challenges and difficult projects — the kind that have to be delivered despite unfavorable circumstances — have always been close to me, for reasons I can't fully explain. On the other side of that effort, the teams I lead are able to develop and ship solutions that are often unique on the market.

Over the years I have lived through both the problems and the payoffs of Agile and Waterfall, robotization and automation, AI and agentic AI, working with IT solution providers, and certifying solutions in different organizations. I have learned first-hand how much the outcome depends on the process, the method and the engineering techniques behind how software is built and delivered. Lately, a large part of my focus is on bringing AI — and agentic workflows in particular — into everyday engineering practice, and on helping teams adopt it in a way that genuinely changes how they work.

I have had the opportunity to work in different organizational structures — matrix setups, a software house, a startup, and fully remote — leading teams whose members came from many countries and cultures: Americans, Germans, French, Poles, Croatians, Hungarians, Indians and Koreans. In every case the single most important success factor was real teamwork, achieved through an individual approach to each person on the team.

I make mistakes, I learn from them. I get up and move on.

I strongly believe that experience and commitment on the part of the Leader may become a factor enabling key innovations that will allow the company to increase its competitive advantage on the market. 
 

When the effective leader is finished with his work, the people say it happened naturally." -- Lao Tzu


You can find more about me on  or just write: mariusz.ziel@gmail.com